SMS Preset Replies Tutorial Video
Select the Marketing page found in the navigation bar, click SMS from the dropdown, and choose the Preset Replies tab towards the top right of the page.
Preset replies are not automated replies, but they do allow you to respond back to your leads faster. This helps you avoid having to type out the same responses to your leads over and over. Simply input the message in the textbox, and title it. That way, where you are actually going to be responding back to your leads, you can select the preset reply from a drop down menu. That quickly populates the text for easy sending!
This is where you can find preset replies to send in response to leads:
