Top 5 CRM Enterprise Software [Comparative Guide]

Ready to elevate your business by utilizing influential CRM enterprise software? With many options, it might be overwhelming to pinpoint the best one for you.

Don't fret. We've got you sorted. In this detailed guide of the best five CRM software for enterprises, you can make a knowledgeable decision on which suits your business needs the most.

But first, let's examine why CRM enterprise software is so essential. According to a study by Nucleus Research, businesses earn $8.71 for every dollar spent on CRM software. That's a whopping 771% ROI!

CRM enterprise software has become a crucial tool for businesses of all sizes, helping them manage customer relationships, improve sales processes, and increase revenue.

That's why it's crucial to choose the best CRM enterprise software. Here's a comparison of five top-notch CRM tools, so you can quickly decide which one to bring on board.

Let's dive in!

What Is CRM Enterprise Software?

CRM enterprise software is designed to manage customer interactions and automate various business processes. In simpler terms, it's a digital Swiss Army knife for businesses to manage and improve customer relationships.

Created explicitly for larger companies, CRM enterprise software combines customer information such as contact details, interactions, and transactions into one comprehensive database. By leveraging its name-sake capabilities, this type of software allows businesses to improve their customer relationships on a deeper level.

This technology comes in three forms: on-premise, cloud-based, or hybrid solutions - so the right fit for your business is easy to find!

In fact, according to Grand View Research, the U.S. CRM enterprise software market is fast-growing, with an estimated market size of $64.2 billion by 2025. That's a lot of moolah!

In summary, CRM enterprise software is essential for businesses that want to manage their customer relationships effectively. It helps businesses automate processes, gain insights, and provide better customer service.

So, if you're not already using CRM enterprise software, it's time to hop on board the bandwagon!

The Importance of an Enterprise CRM System

An enterprise CRM system can revolutionize the way a business manages its customer relationships and operations. Let's look into the importance of such a system, considering its ability to centralize data, track contacts, and integrate with other software.

1. Centralizing Data for a Single Source of Truth: By integrating various sources like customer interactions, purchase history, and communication logs, a CRM enterprise provides a comprehensive overview of each customer's journey with the company. This consolidation helps eliminate data silos and ensures that all departments have access to the most up-to-date and accurate information.
2. Tracking Contacts for Personalized Communications: An enterprise CRM system enables businesses to keep detailed records of customer interactions, including emails, phone calls, and social media engagements. This comprehensive tracking allows the sales and marketing teams to understand customer preferences, behaviors, and pain points, leading to more effective and personalized communication strategies.
3. Integration with Other Software in Your Tech Stack: Integrating with other software, such as marketing automation, e-commerce platforms, and customer support systems, enterprise CRM software can create a unified ecosystem where data is shared and updated in real-time.

5 Best Enterprise CRM Software

Ready to find the right enterprise CRM software for you? Here are 5 of the leading tools that larger companies are using.

1. Ringy

Ringy is the all-in-one CRM software designed to optimize communication, catapult sales performance, and enhance team collaboration. Our game-changing platform allows businesses to conveniently store customer data and leverage it for tailored solutions that maximize customer engagement.

With Ringy, you can easily track customer interactions and automate tasks, leading to more productive and efficient workflows.

Here are the top five benefits of using Ringy as your enterprise CRM software:

1. Seamless Communication: With Ringy, you can keep all customer interactions in one place, ensuring everyone is on the same page. You can log calls, emails, and chats, ensuring no customer information falls through the cracks. This way, your team can access real-time data and communicate better.
2. Customizable Solutions: Our platform offers flexible customization options that allow you to create tailor-made solutions that meet your business requirements. You can create unique workflows, custom fields, and views to suit your team's needs, which you can update as your business grows.
3. Improved Collaboration: Ringy enables teams to collaborate effortlessly, sharing customer information and tracking progress. You can assign tasks, share documents, and collaborate with colleagues, improving productivity and delivering exceptional customer experiences.
4. Data-Driven Insights: Ringy offers powerful analytics tools that provide real-time insights into customer interactions, sales performance, and team productivity. You can generate reports, identify trends, and make data-driven decisions that can help you optimize your business processes.
5. Enhanced Customer Engagement: With Ringy, you can create personalized communication strategies that improve customer engagement, leading to increased customer loyalty. You can send targeted emails, make calls, and send messages from one platform.

Some of Ringy’s features include:

At Ringy, we understand the importance of providing enterprise-level features that help businesses grow. That's why we've created a wholesome platform that is both flexible and customizable to meet your specific business requirements.

Our pricing model is competitive because, at only $109/month, you get access to all of Ringy's enterprise-level features. These include:

• CRM + cloud VOIP softphone
• Click-to-call dialing
• Lead management system
• Lead distribution system
• Reports + analytics
• Call recording
• Local caller ID
• SMS + email drip automation
• Lead distribution & tags
• Agent coaching

In conclusion, Ringy is the best enterprise CRM software to consider for your business. Our platform offers a comprehensive suite of features that streamline communication, accelerate sales processes, and boost team collaboration.

With Ringy, you can manage customer data effectively, provide customized solutions, and increase customer engagement. Contact us today to learn how Ringy can help your business grow.

*Pricing as of Nov 2023

2. Close CRM

Source

Close CRM is a cloud-based enterprise software tailor-made to streamline sales and customer relationships. Its intuitive interface, combined with its robust features, can do the following:

• Help businesses supercharge their sales numbers
• Automate tedious tasks
• Improve the efficiency of their workflow processes

Close CRM allows companies to monitor their client's journey, from prospecting through closing deals. It can also integrate with various communication channels such as email, phone, and social media so that you can always stay connected with your customers.

Moreover, Close CRM allows users to customize their workflows, notifications, and reports to match their unique needs and goals.

Here are the top five benefits of Close CRM:

1. Efficient sales management: Close CRM enables sales teams to manage leads and deals with ease, using its intuitive interface, sales automation, and collaboration tools.
2. Enhanced productivity: With Close CRM, companies can automate tedious tasks, such as data entry and follow-up emails, saving time and effort for their sales reps.
3. Better data insights: Close CRM provides detailed analytics and reports, enabling users to monitor their sales performance, track metrics, and make data-driven decisions.
4. Improved customer relationships: With Close CRM, businesses can cultivate stronger customer connections by providing a customized journey and timely interactions.
5. Scalability: For expanding businesses, Close CRM offers various pricing plans with unlimited storage and integrations to meet all their needs.

Here are five key features of Close CRM:

The monthly pricing range for Close CRM starts at $59 per user/month and goes up to $749 per user/ month.

*Pricing as of Nov 2023

3. Copper

Source

Copper CRM is a top enterprise solution for those looking for a dependable and versatile CRM tool. Through its intelligent design, Copper enables businesses to easily manage customer relationships while streamlining their sales processes.

With Copper at your side, large-scale enterprises will find themselves with an optimal way of curating valuable customer interactions!

Copper CRM eliminates manual data entry and saves time by conveniently interconnecting with widely used tools such as G Suite. Plus, it provides a broad overview of customer engagements so teams can work together to make better decisions quickly.

That's not all. This enterprise CRM software is easily accessible on any device so that your team stays connected and efficient even when away from the office!

Benefits:

1. Streamlined sales process: Copper CRM simplifies and automates customer interactions, making it easy to manage customer relationships.
2. Improved customer interactions: With Copper, businesses can nurture customer relationships by providing timely and personalized communication.
3. Real-time collaboration: Copper CRM allows teams to work in real-time, regardless of location.
4. Enhanced reporting and analytics: Users can monitor their performance and make data-driven decisions with comprehensive reports and analytics.
5. Mobile accessibility: Copper is available on mobile devices, so teams can stay connected and productive even when away from the office.

Features:

Copper CRM offers an intuitive interface with easy-to-learn features that simplify the user experience. Designed to empower businesses to grow and expand, this flexible and customizable platform is tailored specifically for you so it can evolve as your needs change.

So how much does it cost? Copper's CRM enterprise software is available in three plans, Basic ($29/user/month), Professional ($69/user/month), and Business ($129/user/month).

*Pricing as of Nov 2023

4. Freshsales

Source

Freshsales is a comprehensive enterprise CRM software that helps businesses manage their sales and customer relationships efficiently. It offers a range of enterprise features, including lead management, contact management, deal management, and reporting.

Freshsales is a cloud-based solution that is easy to use and customize, making it ideal for enterprises of all sizes.

Benefits of using Freshsales as an enterprise CRM software:

1. Better lead management: Freshsales provides various tools to help enterprises manage their leads effectively. It enables businesses to capture leads from multiple sources, qualify them, and prioritize them based on their potential value.
2. Improved customer relationships: With Freshsales, businesses can track all customer interactions and gather valuable insights into their behavior. This data helps them to provide more personalized and effective customer support, resulting in better customer relationships.
3. Streamlined sales processes: Freshsales automates many time-consuming tasks such as data entry and follow-up, making the sales process more efficient. This allows sales teams to focus on closing deals and growing the business.
4. Better sales forecasting: Freshsales provides detailed sales reports and analytics that help businesses accurately forecast sales. This enables them to make more informed decisions about their sales strategies and budgets.
5. Increased productivity: By automating many routine tasks, Freshsales frees time for sales teams to focus on high-value activities. This can lead to increased productivity and better results for the business.

As for the pricing, Freshsales offers three plans, Growth ($18/user/month), Pro ($47/user/month), and Enterprise ($83/user/month).

*Pricing as of Nov 2023

5. Nutshell

Source

Nutshell CRM is another cloud-based customer relationship management (CRM) software designed for enterprise companies to streamline their sales process, manage customer interactions, and improve communication across teams.

It consolidates customer data into a single platform, provides real-time sales performance updates, and automates repetitive tasks.

Some benefits of using Nutshell CRM as an enterprise company include:

1. Enhanced Sales Management: Nutshell CRM provides tools for managing the entire sales process, from lead generation to closing deals. It offers sales forecasting, automation, and reporting, which helps sales teams close deals faster and more efficiently.
2. Improved Collaboration: The CRM facilitates team collaboration by centralizing all customer information, allowing teams to collaborate and share information effectively. With Nutshell, teams can easily share information, track progress, and collaborate in real-time.
3. Increased Productivity: The enterprise CRM software eliminates tedious, repeatable tasks and enables sales teams to devote their energy to more impactful activities. It simplifies customer management and sales, saving valuable time while maximizing efficiency.
4. Customizable: Nutshell CRM is tailored to every company's needs, enabling businesses of all sizes to customize the software. Through seamless integrations with other programs, Nutshell helps create tools that meet each enterprise's requirements.

Nutshell CRM offers various features that enterprise companies need to manage customer interactions, sales processes, and team collaboration. Some key features of Nutshell CRM include:

Nutshell CRM offers four pricing plans: Foundation ($16/user/month), Pro ($42/user/month), Power AI ($52/user/month), and the Enterprise plan ($67/user/month).

*Pricing as of Nov 2023

Conclusion

In the world of CRM enterprise software, Ringy reigns supreme. Its top-notch features offer a seamless experience to manage customers and boost sales like no other. Want to know why Ringy is the go-to choice for businesses?

Well, it's simple - it provides a comprehensive suite of tools for contact management, lead generation, and analytics, all in one place. Plus, it integrates seamlessly with other applications, giving users the flexibility to work within their existing tech stack.

And the cherry on top? It's user-friendly, making it easy for even the most technologically challenged employees. So don't hesitate. Give Ringy a try today and watch your sales skyrocket!