How to Choose an Auto Dialer App to Increase Sales

Salespeople are often inundated with a plethora of manual tasks. Whether performing data entry activities, confirming customer orders, or calling new prospects, sales representatives can benefit significantly from automation.

When it comes to outbound or cold calling, utilizing an auto dialer app makes your employees' life more straightforward and less stressful.

This article explores the reasons for using a dialer app to increase sales, explains what to look for in an automatic dialer app, showcases the different types of auto dialer apps, highlights the importance of auto dialers for call centers, and much more.

Let's dive in!

What to Look For in an Automatic Dialer App?

An auto dialer app is invaluable for organizations or companies that regularly make numerous calls. The software increases efficiency and saves time by automating the dialing process while providing various features to aid call tracking and management.

However, with so many auto-dialer apps available, finding the one that fits your requirements can take time and effort.

Right off the bat, an auto dialer app should include robust contact management software. This allows users to easily organize important customer information to reach the correct people at the right time. A solid contact management system lets users segment contact lists and contact rate targeted call lists, boosting the effectiveness of sales calls.

Here are four additional features to look for before investing in an auto-dialer app:

1. Call automation: An auto dialer app should have automatic dialing capabilities where the software calls numbers from your contact list. The program should also provide options for call scheduling, prioritization, and duration.
2. Integration with other services and apps: Integrations are critical to successful implementation. To streamline workflow, a robust auto dialer app must connect with third-party applications, such as marketing automation tools and CRM systems.
3. Call recording and reporting: With the ability to record and store calls, sales agents can pull up detailed reports or analytics that help improve the customer experience.
4. User-friendly interface and customer support: An auto dialer app should be intuitive and easy to use. The software vendor should also provide customer support if users require assistance troubleshooting issues or setting up the application.

Of course, pricing should be considered when investing in an auto-dialer app. Finding an auto dialer app that fits your company's requirements and budget is crucial. Most auto dialer apps offer a free trial, which is excellent for testing the software to see if it's the correct fit for your needs.

Types of Auto Dialer Online Apps

Preview Dialers

Preview auto-dialer apps make phone calls one at a time. Sales representatives can preview a lead before deciding whether to contact them. The software also allows agents to see information about the call before it comes in so that they can determine if they want to answer it.

This can improve the chances of a successful call and increase the efficiency of the calling process.

Progressive Dialers

Like preview dialers, power dialers also call one by one, but in this case, sales agents cannot select the prospect they want to reach. Instead, the software uses the business's leads' contact list to call each one automatically.

Once the conversation is over, the software autonomously contacts the following number on the list. A team with a set call script for reaching out to new customers can use progressive dialers to make more calls in less time.

Predictive and Automated Dialers

This type of dialer is exceptionally efficient and is utilized by call centers, enterprises, and structured teams. Predictive auto dialer apps help sales agents make multiple calls simultaneously while spending less time waiting to connect with a potential customer.

With predictive auto dialer apps, sales representatives are only connected to a call when someone answers.

Importance of an Automated Dialer App for Call Centers

An auto dialer app is a tool that assists call centers in boosting productivity while reducing costs. Sales agents utilize the software for automating routine, monotonous, and repetitive tasks such as dialing a comprehensive list of prospect numbers.

Source

This lets reps concentrate on more complicated activities, such as strategizing ways to improve conversations, building a customer-focused brand, and catering to high-value leads.

The table below highlights the importance of an automated dialer app for call centers.

With auto dialer apps, call centers can easily document the outcome of sales calls. The software is also utilized for broadcasting recorded messages through SMS, push notifications, and interactive voice response (IVR.)

How to Integrate Auto Dialer Apps to Increase Sales

Auto dialer apps let you make more calls with less time and effort. Sales representatives making high-quality calls increases the probability of closing more leads. Integrating an auto dialer app into your sales process can help you increase sales by reaching more potential customers and streamlining common business activities.

Here are 10 tips on integrating an auto dialer app to increase sales:

1. Research different auto dialer apps and find one that fits your needs - Some auto dialer apps are designed for outbound sales calls. In contrast, others are better suited for inbound sales calls or customer service. Be sure to read reviews and compare features before making a decision.
2. Train your sales team on how to use the app - Make sure they understand the features and how to use them effectively. Provide scripts and tips to assist them in making the most of the app.
3. Integrate the auto dialer app with your CRM - This will allow your sales team to access customer information while on the phone and make more personal and practical sales calls.
4. Set up a schedule for your sales team to make calls - This will help them stay on track and reach the right people at the correct time.
5. Monitor the results of your auto-dialer campaigns - Use data and analytics to track the success of your campaigns and make adjustments as needed.
6. Optimize your call lists - Make sure your call lists are targeted and up to date. This will ensure that your sales team reaches the right people and that their time is effectively used.
7. Use the app to schedule follow-up calls - This helps your sales team stay organized and ensures that they follow up with leads promptly.
8. Encourage your sales team to use the app to its full potential - Encourage them to explore the features and use them to their advantage.
9. Use the app to personalize the sales pitch - Using customer information, sales representatives can personalize the sales pitch to make it more effective.
10. Use the app to create a sense of urgency - When leads hear that you're calling to offer a limited-time deal, they're more likely to take action immediately.

By following these tips, you can integrate an auto dialer app into your sales process and increase sales by reaching more potential customers while catering to their requirements. Remember that using an auto dialer app effectively and consistently is the key to success. You will see significant improvements in your sales results with the right approach and a little effort.

3 Best Auto Dialer Apps

Ringy

Source

Ringy is a powerful auto dialer app that can help increase sales and consolidate various workflow operations. The app is designed to automatically call multiple numbers at once, allowing sales teams to get the most out of their day. It is intuitive and easy to use, making it an excellent option not only for newcomers to CRM and auto dialer apps but also perfect for veterans of similar software.

Here are a few key features of Ringy:

1. Email drip campaigns - The software uses personalized emails at the right time to constantly contact all your prospects. Ringy automatically adapts messages based on the potential customer's personal information while providing valuable templates for outreach efforts.
2. Sales pipeline management - Ringy integrates with your calendar, allowing you to customize the sales pipeline and call lists to suit your leads. This accessibility lets prospects book appointments themselves while Ringy schedules and creates them autonomously.
3. Progress tracking - Imagine having a sales assistant in your pocket and desktop. Ringy offers instant updates from your team and prospects, so you are always in the loop. The software enables sales teams to maintain customer relationships while scaling their performance.

Ringy is an excellent option for organizations looking to increase sales and streamline business processes. The software has an intuitive user interface, is customizable, and is loaded with features to help teams make the most of their time. With Ringy, sales teams can reach more potential customers and make more effective sales calls.

RingCentral

Source

This software is an affordable and popular voice-over-internet protocol service provider that can be used for various call center tasks. RingCentral offers cloud-based solutions ranging from high-definition video calling to all-in-one team messaging.

Businesses are provided with a dynamic range of communication tools that eliminates the need for purchasing and setting up new hardware. Add the application to a computer or existing devices to get started.

RingCentral targets smaller companies. However, choosing the ultimate plan offers larger enterprises additional features and tools. The table below highlights the advantages and disadvantages of RingCentral.

RingCentral can work for small and large organizations, making it one of the preferred VoIP services amongst company owners. However, sole proprietors who run small businesses that only require a single line may think the cost of the software is too high.

The video conferencing, phone, and messaging tools allow online companies to optimize their workflow and boost productivity.

Take advantage of RingCentral's free trials of up to three weeks for hardware and seven days for software.

Nextiva

Source

This auto-dialer app assists businesses in building deeper connections with their client base. Nextiva amalgamates communication channels, including surveys, chat, SMS, collaborations, video, and voice, to help companies big and small access the customer data they require.

Sales teams use this information to drive business results and provide a fantastic customer experience.

Nextiva protects its system with SRTP and TLS-enhanced privacy encryption and boasts 99.999% uptime. The software offers all the features users need from a VoIP system, including:

• Robust call analytics
• Audio and video conferencing
• Video meetings
• Fax and text
• Unlimited calling

The cloud-based phone service has 24/7 customer support by phone, chat, or email. Nextiva has three pricing tiers charged per user per month, meaning businesses can choose the one that fits their criteria.

Nextiva is a comprehensive and feature-rich auto-dialer app that offers many features to help companies increase sales and streamline the sales process.

Its advanced capabilities and ability to prioritize leads can help sales teams focus on the most critical calls and increase the chances of closing a deal.

Auto Dialer App - Conclusion

Auto dialer apps can be a valuable tool for businesses looking to grow sales numbers and streamline workflow.

They can save sales teams a lot of time and increase the number of calls they make daily. With the right approach and a little effort, businesses can see significant improvements in their sales results. It is vital to choose the app that fits your needs and to train your sales team to use it effectively.

Additionally, integrating the app with your CRM and monitoring the results of campaigns can help you optimize the sales process and achieve better results.

Ringy is an auto dialer app with built-in CRM tools that helps call centers make the most of their time. The software is intuitive and assists users in automating business processes while keeping track of important customer information.

Request a demo to see how Ringy can change how your sales team communicates with clients.